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Voiding Your Warranty • The Gator Cases warranty will be considered void if: • Any improper or incorrectly performed maintenance or repairs are performed by a Non-Gator-Approved service center. • Any Gator Cases products are used in a rental capacity. Outside the USA – Please contact us to receive information on your local distributor. Procedure for Warranty Claim Resolution – Warranty Claimants will be required to provide a copy of their original receipt as proof of purchase along with photos of the defect. Defective items will be returned to the nearest Gator Cases Service Center. All inbound shipping will be the customer’s responsibility including, but not limited to, the cost of packaging, shipping and applicable taxes. Upon receipt, your product will be inspected by one of our Gator Cases Service Technicians. The Service Technician will determine whether or not the problem is covered by Gator’s warranty. Assuming the warranty applies, the customer will be notified as to whether the Gator Cases Product will be repaired or replaced. Replacement product will be of equal, or better condition compared to the customer’ product. Any such repair or replacement will be at Gator’s sole expense, including any costs required to return the repaired or replacement product. If the Product must be replaced and the product is no longer available (within one year of its discontinuation) Gator Cases will substitute the defective item for a comparable Gator product. If it is deemed that the warranty does not apply due to the exclusions listed above, the customer will be contacted by Gator Cases to determine an appropriate resolution.This warranty is subject to change and can be modified at Gator Cases Inc.