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Warranty Brightline guarantees all its manufactured LED products to be free from defects in materials and workmanship for a period of three (3) years from the date of shipment. Procedures If any product is found to be unsatisfactory under this warranty, the buyer must notify Brightline immediately. Once a course of action has been determined, if it is necessary to return the product to Brightline a Return Authorization (RA) will be issued. Ship the product directly to Brightline, 580 Mayer Street, Building #7, Bridgeville, PA 15017. The RA number should be marked on the shipping carton. The unit will be replaced or put into proper operating condition, free of all charges. The correction of any defects through repair or replacement by Brightline shall constitute fulfillment of all obligations and liability of Brightline to the buyer under this warranty and the contract of sale. Disclaimers Brightline is not responsible for damage to its products caused by improper installation, maintenance, or use; by improper electrical hookups; or by unauthorized repairs. Failure to notify Brightline of unsatisfactory operation or any improper or unauthorized installation, maintenance, use, repairs, or adjustments shall terminate the warranty and Brightline shall have no further responsibility under the warranty. Brightline shall not be liable for special or consequential damages in any claim, action, suit, or proceeding arising under this warranty or contract of sale, nor shall Brightline be liable for claims for labor, loss of profits or goodwill, repairs, or other expenses incidental to replacement. Brightline makes no other warranty of any kind whatsoever, expressed or implied, and all implied warranties of merchantability and fitness for a particular purpose that exceed the obligation specifically described in this warranty are hereby disclaimed by Brightline and excluded from this agreement. All shipments, unless otherwise noted, are F.O.B. factory. The customer is advised to inspect for shipping damage, apparent and/or hidden. If detected, notify the transportation company and file your claim.