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Nila, Inc. (“Nila”) guarantees its light fixtures against defects in workmanship for the lifetime of the product. Nila will either repair or replace any defective product, at our sole discretion. To the extent permitted by law, this shall be the sole and exclusive remedy of the purchaser. Nila reserves the right to determine whether the equipment manufactured by Nila is defective. This warranty does not cover accessories. All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. Damage due to normal wear and tear is not covered by the warranty. Nila disclaims any liability for damage to products, adapters, other property, or personal injury resulting in whole or in part, from improper installation or use of its products. In no event shall Nila be liable for any indirect, punitive, incidental or consequential damages, regardless of whether a claim for such damages is based on warranty, contract, negligence or otherwise, nor shall Nila’s liability to the purchaser for damages exceed the purchase price of the product in respect of which damages are claimed. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a Return Merchandise Authorization (RMA) number from Nila prior to returning any product, and is responsible for paying for all warranty freight costs. To make a warranty claim, the original purchaser must contact Nila at support@nila.tv or through the online form at http://nila.com/service to obtain their RMA. Some products may be field repairable. You must contact Nila before returning any products. If Nila determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Nila all costs of handling, return freight and repairs at Nila’s prevailing rates. All warranty shipments must be pre-paid and insured. Nila cannot be liable for lost in-bound packages.